Strange Life of a Cat

Chapter 331 - 331 324 Unease

?Chapter 331: Chapter 324: Unease Chapter 331: Chapter 324: Unease It was clear that Boss Cai had been especially busy lately, which was why he’d made such a remark.

For Boss Cai, being busy wasn’t an issue, but given the same amount of time, he’d prefer to spend several days in a row in the kitchen perfecting new dishes rather than dealing with contractual paperwork. Back in South City, he had hired people to help out, but now, there weren’t as many helpers around, so more of the workload fell on Boss Cai, consuming even more of his time.

Perhaps since the New Year had passed, Boss Cai hadn’t had much of a chance to complain to anyone, so he couldn’t help but say a bit more to Zheng Tan. It wasn’t much, but it was enough for Zheng Tan to understand the owner’s mood.

Originally, Boss Cai had also planned to carve out some time to devise a few new dishes. From a personal hobby perspective, developing dishes satisfied Boss Cai’s interests, and from the restaurant’s performance point of view, it was always necessary to introduce new items to attract and retain customers, as the document on his desk stated, “Customer satisfaction is significantly positively correlated with financial performance, employee satisfaction is significantly positively correlated with customer satisfaction, and customer satisfaction has a completely mediating effect on the relationship between employee satisfaction and financial performance.”

Once the customers were happy, everything else was no problem.

With such fierce competition at Hengwu Square, everyone was trying hard to figure out how to entice the surrounding youngsters to spend a bit more money. As the shop owner, of course, Boss Cai was the same. After all, this directly reflected people’s satisfaction with the food here. Even though “Shiwei” already had a great reputation, Boss Cai couldn’t afford to be complacent and had to seize the opportunity to further establish his brand.

Now, some customers who couldn’t find a seat or were in a hurry would reserve takeout meals in advance and come to pick them up when ready, as there was no delivery service available here yet.

After lunch, Zheng Tan didn’t leave right away; he watched Boss Cai drink some tea and then get back to work, opening a document on his laptop. It listed the new dishes introduced after the holiday, including one that Zheng Tan had just had for lunch, which he found quite satisfying for the local palate.

Another document contained names of various restaurants spread across the districts of Chuhua City, reminiscent of a diary entry for Boss Cai. Behind some of the restaurants were notes, such as the date, time, and dishes sampled at a particular restaurant, along with his thoughts on each dish and his personal ratings. This was one of Boss Cai’s hobbies, a practice he had maintained for a long time. He kept a notebook for on-the-spot recording and later collated these notes together.

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